Our building is closed to walk-ins due to the Coronavirus outbreak
We no longer offer volunteer opportunities on our crisis line. All volunteering takes place between 8am to 6pm Monday - Friday, with limited availability on some Saturdays.
Please note: We take confidentiality of clients, staff, and volunteers very seriously. All volunteers must adhere to Dial Help's confidentiality policy.
We support the Houghton/Keweenaw Communities That Care (HKCTC) coalition in finding volunteers, and background checking those that will work with minors. HKCTC is a community-based coalition working to lower rates of youth substance use, depression, and more.
All volunteers must:
We are very excited to share that long-term Dial Help volunteer Melissa Santini has won Grow & Lead's UP Service Award in the adult category for 2020! Melissa has been an invaluable asset to Dial Help, driving from Ontonagon each week (no matter the weather) to work on our crisis line. She began volunteering with the agency in 2015, and has answered over 800 calls. Melissa is also a victim advocate in Ontonagon.
Melissa provides a calm listening ear to those in need, a safe place to those who may have none, and empowerment to those who are feeling insignificant. In her role as a crisis specialist, she also helps connect clients to the local resources they need.
As Executive Director Rebecca Crane said, "I can't say enough about her. She's so dedicated...what a wonderful experience it is to come in and see her there, and to talk to her for a few minutes, just knowing that she's been here for so long. It's been amazing experience."