Safety Net Program

What is the Safety Net Program?

Dial Help’s Safety Net Program provides follow-up to individuals dealing with suicide risk, loss of a loved one to suicide, or complex crisis. Clients can receive phone calls or text messages, depending on their preference. Specially trained Dial Help staff reach out and offer support that includes:

  • Exploring suicidal thoughts, loss, or crisis
  • Assessing for suicide risk
  • Assistance developing a plan to cope or stay safe
  • Referral to community resources as needed
  • Continued follow up contact to:
    • continue offer support
    • reassess for safety and / or adherence to existing safety plan
    • find out whether or not they were able to connect to the resources they needed
    • find alternative avenues of resources or services should barriers be discovered

The Safety Net Program is not a replacement for counseling or other professional care. The goal of the program is to help people cope and stay safe until they are able to see a professional for on-going care, or access other community resources for support. This program is truly a “safety net” so that individuals don’t fall through the cracks during the (sometimes long) wait time to access professional care.

Who is Eligible?

Anyone in the U.P. who is experiencing suicidal thoughts, has lost a loved one to suicide, or is dealing with an overwhelming crisis is eligible. Youth under age 14 need parental consent to enroll.

How Do I Enroll?

You can self-enroll in the Safety Net Program by contacting Dial Help’s 24/7 crisis line. Individuals who visit select hospital emergency rooms or community mental health organizations can enroll with help from staff at these locations.

Funded by: Portage Health Foundation, Superior Health Foundation, the Michigan Department of Health and Human Services, and the Substance Abuse and Mental Health Services Administration (SAMHSA)